为什么退货体验如此重要？
50%
18-44 岁的消费者表示如果没有多元的退货选项他们将会放弃购物车
73%
消费者表示退货体验的好坏与否，将会影响他们再次回购的意愿
5x
获取新客的成本，为守住既有客户的 5 倍
(All Statistics from State of EC Delivery Consumer Research, Metapeck)
(Pulse of Online Shopper, UPS)
(Forbes Magazine, 2018)
简化的退货体验
1
消费者将会被带领至您网店的自助退货门户
2
输入 email 与订购单号
3
选取欲退货的品项与退货原因
4
退货标签将会快速生成并寄送至消费者信箱
5
消费者印出退货标签、贴上包裹并寄送，即完成退货程序
一站式的退货管理解决方案
完善你的退货体验与退货管理
退货申请可以选择被人工
或是自动化批准
消费者可以轻松的
自助申请退货
透过自助退货门户提升顾客忠诚
一站式整合退货单并选取退货服务
能依照您的需求将退货商品重新包装、再贩售、回收等服务
自动化物流串接与退货标签一键生成
消费者自动取得电子退货标签，并可按照指示选取物流完成退货
14 国海外仓库退货代收服务
Return Helper 提供海外地址退货退收与检测，让消费者的退货可在当地解决
服务项目
Self-Service Return Portal
Let your customers request returns in seconds with a branded return portal.
Local Return Address & Return Status
We offer local return addresses in 14 countries for your customers. Merchants can check the status of the returns and relevant information within 24 hours.
Self-Service Return Lebels
Integration with carriers worldwide like USPS, Royal Mail, Sendle, DHL & More. Return labels will be automatically sent to your customers with discounted shipping rate.
One-Click Return Handling
We offer cutomized handling options including product testing, grading, repack, relabel, refulfill..etc. Decide the best way to process your returns with just a click on your management platform.
Uniforms World
China
Very satisfied with the overseas warehouse service!
I would like to take this opportunity to express my compliments on your overseas warehouse service! Whether it is the accuracy of shipping labels, the efficient operation of the operation center, or the excellent after-sales service, ...
Studio Sunneva
United Kingdom
Their service is exactly what I needed and handles the entire return process for our business. Their prices are competitive and their support is also great.
LUSANA
Australia
We have shopped around for apps to assist with our Returns and Return Helper stands out as the most efficient and advanced out of any on the market right now. Our account rep Paul is very responsive and is able to address all queries in an effective manner. ...
Topologie International
Hong Kong SAR
Their service is precisely what our business required as it manages the entire return process. They offer competitive pricing and excellent support as well.
HYDRAGUN CA
Singapore
They solved exactly the gap we've been trying to close for months now. The prices are fair, and perhaps the most competitive one currently in the market.
The UX may have room for improvement, but this is easily negated by their prompt ...
Uncle Hector
Hong Kong SAR
It took me a long time to find software like this, their service fills a gap in the market, great job.
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